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Coronavirus Guidelines from PHCC—National Association.

With the spread of the COVID-19 (Coronavirus) pandemic, we are all concerned with the potential for conditions to worsen. It is vitally important that PHCC members take the appropriate steps to reduce the impact of the outbreak on your business, workers, customers and the public. A list of helpful resources is provided below to help you effectively manage your business–and protect public health and safety–during this rapidly evolving situation.

Employer Resources

Coronavirus Considerations for Contractors (EVP Team Brief—March 4, 2020) Covers important steps related to prevention, containment, planning, decision-making, security and communications.

Workplace Do’s and Don’ts — COVID-19 Coronavirus (Legally Speaking—Taft/Law)

The rights and obligations of employers in day-to-day situations.

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Guidance Document from OSHA

General practices to help prevent worker exposure and information to deal with:

•The need for flexibility in sick leave policies.
•The need for social distancing/staggered work shifts.
•Changes in consumer demand.
•Interrupted delivery of supplies.

CDC Coronavirus Disease 2019 Website

Safety tips, situation updates, disease background.

Coronavirus Guidance for Plumbers (IAMPO White Paper—March 11, 2020)

Implications for those who work in the plumbing industry and steps to stay safe.

8 Questions Employers Should Ask About the Coronavirus (Harvard Business Review—March 2, 2020)

What to ask to prepare for—and respond to—the spread of the virus.

Navigating the Coronavirus: Best Practices for Employers — (Laner Muchin™—March 3, 2020)

How to address the impact of the virus on the workplace and what employers can and cannot do.

In addition, PHCC provides these suggested practices:
•Establish accommodations for flexibility among your workers, and communicate your expectations.
•Outward facing, use your social media outlets, e-mail communications and your website to connect with your customers.
•Continue to do business – making any necessary accommodations – and let your customers know that you are there to provide safe, quality service to their homes and businesses.

The Status at PHCC—National

As most of you know, PHCC—National is based in Falls Church, Virginia, a suburb of Washington, D.C., which now has a “State of Emergency” status. PHCC—National Association is taking steps to minimize any impacts on our operations and the services provided to PHCC members. If the Coronavirus spreads, PHCC—National is equipped to work remotely so that we can continue to serve our members’ needs. A transition like this would be quite seamless.

We also are closely monitoring how the COVID-19 situation could impact attendance at PHCC events, such as the Legislative Conference in May. Please know that we will be posting updates on the website of any proposed changes to the programming. This week, PHCC’s Quality Service Contractors is meeting in person at Power Meeting 2020 in San Diego, California. However, the PHCC Educational Foundation’s Essentials of Project Management course, scheduled for March 18-21, 2020, has been canceled. The goal is to conduct the class later in the year.

More updates will follow as needed. In the meantime, please email customercare@naphcc.org with any questions or concerns.

Stay safe!

Michael Copp, Executive Vice President

Executive Vice President , PHCC—National Association

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