This executive retreat helps facility management leaders identify and replace obsolete processes while improving customer service.

Atlanta (PRWEB) April 2, 2006 -- The Ready, Aim, Improve Executive Retreat for facility managers is being held on April 30 through May 3 at the Old Edwards Inn in Highlands, North Carolina. Industry expert John Mitchell, PE, PhD, and internationally recognized speaker and author Karla Brandau with will be presenting principles for getting results through successful change initiatives.

“The need for change is never ending if you are concerned with your organization’s long term success,” asserts Mitchell. “Properly managed change will create a nervous energy that will, if focused, manifest itself in your team as a sense of urgency. The result is improved morale, productivity and profits. The most important concept facility managers need to convey to employees is: change is good when managed properly.”

The Ready, Aim, Improve retreat is open to entire management teams who want to assess change initiatives and target the elimination of obsolete processes. Instruction will also provide information on how to improve customer service and build employee morale.

At the retreat, Mitchell and Brandau, authors of the book, Ready, Aim, Improve, will combine their expertise to bring attendees nearly 50 years of experience in implementing change strategies in day-to-day facility management operations. A program of instruction can be viewed at www.readyaimimprove.com.

Brandau encourages facility management teams to rethink processes and aggressively look for those that have lost effectiveness. “Identifying processes and services that seem cumbersome or have stopped working is the first step to making positive change in any organization,” says Brandau. “The next step is to shake that management team out of denial, procrastination and inaction while empowering them with the knowledge and skill to make change happen in their organization.”

Brandau, a veteran speaker from Atlanta is known for providing proven leadership principles that move people into action. Her forte is helping management teams create a high performance organization through Culture IntegrityTM. She works with management teams to establish an environment where an organization’s core principles match its daily actions and where deadlines and goals are routinely met.

“In some organizations, change is a Herculean effort,” Mitchell reports. “In one Midwest facility where I consulted, the customer required cleaner bathrooms and emphatically requested that the bathrooms not be closed during peak usage hours during the workday: break time and lunchtime. This seemed like a simple request but the changes needed to please this customer were complex to implement. As we worked together with this change initiative, we were able to provide solutions that enhanced the customer service provided to this client.”

Interested facility management teams can register and find more information on the Ready, Aim, Retreat by going to www.readyaimimprove.com. They may also call 770-923-0883 or 1-888-287-6660.

About John A. Mitchell, Ph.D., P.E.
John Mitchell has thirty plus year of facilities experience in the institutional and manufacturing arenas. His work background has included government, private universities and manufacturing facilities in both private and commercial area. He is the President and CEO of FMC-Services, L.L.C. He received his B.S. and M.S. in Electrical Technology from Northern Illinois University, his M.B.S. from Binghamton University and his Ph.D. from Southern California University for Professional Studies. His experience includes the direction and personal involvement in organizational development, budget development and management, vision, mission and goal development, deferred maintenance management, space management, CMMS implementation, inventory control and construction management.

Visit his Web site, www.fmc-services.com, or call 1-888-287-6660 for more information on Mitchell’s services.


About Karla Brandau, CSP
A noted author and executive coach, Karla Brandau presents keynote addresses, while enhancing her consulting practice, Karla Brandau & Associates. Her mission in the new century is to assist organizations and their employees to make the People-and-Profit connection through improved leadership, better interpersonal relationships, and increased personal competence. From tech-savvy time management programs to executive retreats and corporate efficiency trainings, Karla has helped organizations of all scales, including Fortune 100 companies Motorola, Nortel Networks, Coca-Cola, Lucent Technologies, and Panasonic.

To learn more about how Karla Brandau can elicit achievement and efficiency from your executives and employees today, contact her directly at 770-923-0883 or visit www.karlaspeaks.com.

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